In-Person Estimate

Service Description

1. Appointment Scheduling: The customer schedules an appointment with the junk removal company. This can be done over the phone, online, or sometimes via email. The customer provides details about the type of junk, the location, and the amount of items to be removed. 2. Arrival of the Crew: On the scheduled day and time, a team from the junk removal company arrives at the customer's location. The team usually consists of two or more workers who are trained to assess the situation and provide a quote. 3. Assessment of the Junk: The crew walks through the property with the customer, reviewing the items that need to be removed. They look at the volume of junk, any specific types of items (e.g., electronics, furniture, hazardous materials), and any potential challenges, such as heavy items or difficult-to-reach areas. 4. Cost Estimation: After the assessment, the crew provides an on-the-spot estimate. This quote is often based on factors such as: Volume: The amount of space the junk will take up in their truck. Type of Items: Certain items might incur additional fees (e.g., electronics, appliances, or hazardous materials). Labor: The amount of work involved, including any extra effort required to remove heavy or bulky items. Disposal Fees: Costs associated with disposing of certain items in a responsible manner. 5. Discussion and Agreement: The customer has the opportunity to ask questions, clarify details, and negotiate if necessary. If the customer agrees to the estimate, the team may proceed with the removal immediately or schedule it for a later date, depending on the situation. 6. Removal Process: If the estimate is accepted and the job is to be done immediately, the crew begins the removal process. They load the items onto their truck, ensuring that the area is left clean and free of debris. 7. Final Payment: After the removal is complete, the customer pays for the service. Payment methods usually include cash, credit card, or sometimes check. 8. Receipt and Documentation: The customer receives a receipt for the payment and any other necessary documentation, such as proof of disposal for specific items if required. This process ensures transparency and allows the customer to understand exactly what they are paying for before committing to the service.